Business context first
I learn what the technology must accomplish for the people, customer, and operation—not just what screen needs changing.
Experience you can verify
A career built where technology meets real operations.
I’m Julio “Jay” Johnson. My work spans technology integration, practical AI, websites, e-commerce, enterprise mobility, and the operational systems that keep a business moving after launch.
Professional profilelinkedin.com/in/juliojohnson
Front end to back end
I can trace work across the public website, application rules, integrations, data, devices, and staff workflow.
Accountability after launch
I stay close enough to real operations to diagnose the next issue and improve the system instead of disappearing at handoff.
Selected experience
The work behind TechNerd.pro.
Each role added a different layer: engineering, customer operations, mobility, project delivery, e-commerce, and the judgment required to connect them.
2022—PresentCurrent
TechNerd.pro
Founder & Technology Integration Engineer
One accountable technical partner for businesses, creators, and independent professionals who need software problems resolved and disconnected tools made useful.
- Connect websites, CRM, forms, e-commerce, communication tools, and operational workflows.
- Add practical AI for lead routing, drafting, document work, support, and decision assistance—with people kept in control.
- Build and troubleshoot websites, automations, customer journeys, and internal tools in plain language.
2009—Present
STX Technology Solutions LLC
Project Manager · Product, E-commerce & Operations
Long-term ownership of the technology and operating work behind theionspa.com and the IonSpa product business.
- Led development of a connected e-commerce platform serving customers, practitioners, resellers, and distributors.
- Supported product engineering, vendor coordination, technical documentation, online sales, fulfillment, and service workflows.
- Improved ordering and expanded sales channels while keeping the live business operating through years of change.
2023—2025
ORBCOMM
Enterprise Mobility Management Engineer
Managed Android enterprise device configuration and deployment in SOTI MobiControl, supporting dependable field technology at scale.
- Troubleshot device performance, connectivity, configuration, and application issues.
- Worked with Samsung enterprise devices, Knox capabilities, deployment standards, and support documentation.
2021—2023
Indeed.com
Business Operations Analyst · BOSS Team
Coordinated technical and operational projects across developers, designers, analysts, vendors, and business stakeholders.
- Managed schedules, risks, dependencies, testing, and communication for changes affecting live products.
- Used data and business context to improve advertising formats, customer outcomes, and delivery decisions.
2010—2021
South Texas Home Renovations LLC
Project Manager · E-commerce & Operations
Led renovation projects from scope through delivery while managing budgets, schedules, vendors, customer communication, and operational systems.
- Coordinated architects, designers, subcontractors, purchasing, and quality requirements.
- Managed financial records, cost analysis, project schedules, and progress reporting.
Engineering + information systems
Technical depth with local roots.
Master’s in Information Science
Advanced study in how information, technology, people, and organizations work together.
Computer Engineering studies
A foundation in software, hardware, systems thinking, and structured technical problem-solving.
See the complete professional record
Connect with Jay on LinkedIn.
Review the full profile, skills, role history, and professional network behind TechNerd.pro.
Open LinkedIn profile linkedin.com/in/juliojohnson
Experience applied to your problem